This is a confidential register for customers who have individual needs, and ensures Southern Water employees know about any special circumstances or needs you may have. This Register is extremely helpful as it lets Southern Water know who their vulnerable customers are and enables them to provide vital additional support in the event of any supply interruption – such as doorstep bottled water deliveries.

To register call 0800 027 0800 (9am to 5pm – Monday to Friday) or fill on the form on their website at http://www.southernwater.co.uk/help-advice/join-our-priority-services-register .