Horsham District Council and West Sussex County Council
Link to the HDC website.
Link to WSCC website:
Both contain a range of information and resources.
The Parkside offices in Horsham for West Sussex County Council and Horsham District Council are closed to the public.
You can access Council services online.
For urgent enquiries:
Horsham District Council call: 01403 215100.
West Sussex County Council call: 01243 777100 (between 9am – 5pm).
Community Volunteer Hubs
Community Volunteer Hubs have been set up across Horsham District to help vulnerable people who are having to self-isolate due to the coronavirus (COVID-19) situation.
The Hubs are manned by volunteers, giving practical help such as going for shopping and medicines, and providing emotional support, with a friendly phone call for those who are isolated at home.
· Area covered: Roffey (North and South), Holbrook (East and West), Trafalgar, Denne and Forest
· Hub number: 01403 215230
Support for those identified as Extremely Vulnerable by the NHS
This applies to anyone who has been advised to self-isolate by the NHS.
1.5 million people across the country have been sent a letter directly advising how to register for support.
· The Government is organising direct provision of essential food and medical provisions for those that need them.
People who received a letter from the NHS because they are at high risk if they catch coronavirus and don’t have a support network of friends and family around them should visit the Government’s dedicated website:
Or call 0800 0288327, the government’s dedicated helpline.
Sussex Mental Healthline
Mental health support is available 24 hours a day, seven days a week, by calling the Sussex Mental Healthline on 0800 0309 500.
Domestic Abuse Support
Support for people at risk of harm as a result of domestic abuse is available from the WORTH Specialist Domestic Abuse Service by calling 07834 968539 or 033 022 28181, or emailing DomesticAbuseServicesCentral@westsussex.gov.uk Monday to Friday between 9am and 5pm.
Support for those who are vulnerable or isolating due to coronavirus
This applies to anyone who has not received an NHS letter but is considered vulnerable or is having to self-isolate without friend or family support. This includes:
· Older people who are having to self-isolate
· Lower level medically vulnerable
· Anyone currently known to Council services (West Sussex County Council or Horsham District Council)
· Carers and those living with a vulnerable person
This group will continue to receive help through their existing statutory services. If you are vulnerable and have a social worker, please contact your social worker directly.
If you are not receiving support from existing statutory services and need help picking up shopping, medication or would like a friendly phone call either:
Virtual Horsham online local shopping portal
As England moves in national lockdown restrictions, many local businesses have once again had to close their doors to customers.
To help customers find local traders more easily online during the ongoing coronavirus crisis and in the run up to Christmas, Horsham District Council has teamed up with Visit Horsham to launch a new online local shopping portal: Virtual Horsham (Shop locally online)
West Sussex Well Being
Information on looking after your general health and wellbeing at this time.
This website has information to cope if:
Horsham District Age UK
As a result of the Coronavirus Pandemic, all existing social and activity groups run by the charity have been put on hold until further notice but they have adapted services to continue offering emotional and practical help to older people locally during this difficult time.
They are continuing to provide:
If you’d like to access any of the services above, or you’re worried about an older friend or family member please call 01403 260 560 or email firstname.lastname@example.org
Citizens Advice Horsham
The Horsham face-to-face service is currently closed due to the Coronavirus outbreak.
However, you can still get information and advice as follows.
Telephone Adviceline: 0344 477 1171 (Monday-Friday, 9am-4.30pm)
For email contact details or Web chat visit website above.
Horsham Self-Isolation Support Group
This is a public group set up on Facebook to offer voluntary help to those who are in isolation.
Useful Facebook links
Covid-19 related Scams
To report fraud online, visit the Action Fraud website:
https://www.actionfraud.police.uk/ or call 0300 123 2040.
More information about scams can be found here:
You can check if something is a scam here:
Regular scam updates can be found here: