Get Smart About Reporting Faults

Love West SussexSpotted a pothole?  Noticed a fallen tree, flooding or damaged street sign?

Now there is a simple, quick and efficient way to report these sorts of problems to West Sussex County Council – either online or via your smartphone.

‘Love West Sussex’ is designed to make it easier for people to report their concerns regarding the environment and roads – and to keep track of their complaint.

You are now able to show them where the problem is in three easy steps:

  1. Take a photo
  2. Check the location (detected for you automatically by GPS)
  3. Pick a report category, and submit your photo.

Your report is then sent to the relevant department.  If you sign up to receive updates you will get an acknowledgment that they have received it and they will let you know when the problem is resolved.  You will also be able to track the progress of every other reported fault across the West Sussex network through the website.  Other street scene problems you can report include overgrown vegetation, missing or cracked kerbs and broken paving slabs.

People who do not have access to the internet can still call 01243 642105.  For more information visit