Priority help for vulnerable people in a power cut

UK Power Networks runs a Priority Services Register which vulnerable people can sign up to, which means that in a power cut help can be provided. This doesn’t mean that your power will be restored quicker than others, but you will have:-

  • a 24 hour priority phone number
  • A dedicated team who will contact you to keep you updated during a power cut
  • Tailored support if needed, such as home visits, hot meals, advice and keeping your friends and relatives updated
  • In some scenarios there may be free overnight accommodation and transport to the hotel.

 

To find out more telephone 0800 169 9970 (free from a landline or mobile phone); e-mail psr@ukpowernetworks.co.uk or go to the website www.ukpowernetworks.co.uk

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