Priority help for vulnerable people in a power cut

UK Power Networks runs a Priority Services Register which vulnerable people can sign up to, which means that in a power cut help can be provided. This doesn’t mean that your power will be restored quicker than others, but you will have:-

  • a 24 hour priority phone number
  • A dedicated team who will contact you to keep you updated during a power cut
  • Tailored support if needed, such as home visits, hot meals, advice and keeping your friends and relatives updated
  • In some scenarios there may be free overnight accommodation and transport to the hotel.


To find out more telephone 0800 169 9970 (free from a landline or mobile phone); e-mail or go to the website

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s