UK Power Networks runs a Priority Services Register which vulnerable people can sign up to, which means that in a power cut help can be provided. This doesn’t mean that your power will be restored quicker than others, but you will have:-
- a 24 hour priority phone number
- A dedicated team who will contact you to keep you updated during a power cut
- Tailored support if needed, such as home visits, hot meals, advice and keeping your friends and relatives updated
- In some scenarios there may be free overnight accommodation and transport to the hotel.